What more can we tell you?

Our most frequently asked questions

Find our most common queries below. If you still have questions don't hesitate to reach out.

Where can I get a test ride?

Fonz Experience Partners are designed to provide you access to see, touch and test ride the Arthur model range at locations around Australia. 

Find your nearest Fonz Experience Partner here.

‍Can't find a location near you? Contact Us and we’ll keep you updated.

Will electric suit my lifestyle?

We have designed our bikes to be configured to our rider community. That means they’re built with convenient charging, quick charge options, and with a light powerpack, you can plug anywhere, anytime.  

This innovative bike is built for speed, style and comfort. So, whether you’re navigating the urban jungle or travelling to the beach, you know you’re riding a high-quality, reliable bike with zero emissions.

Do I need a rider licence?

Licensing rules vary from state-to-state.

In NSW, Victoria, Tasmania and ACT you require a rider licence for all models. Whereas, in most other states and territories you can ride on a car licence providing that the vehicle is speed limited to 'Moped' speed of 50 km/h. Otherwise it is considered a motorcycle

Arthur 1 is designed just for that. And, all other models can be speed limited to be a 'moped'.

Can I ride while I'm on my learners?
Yes - all Fonz models can be ridden on a learner licence

What are the battery cells?

FONZ partners with reputable brands including Panasonic, LG and Samsung to power your powerpack. And without charge memory, you can charge the lithium cells as frequently as you like.

Tips for charging & long term storage tips?

You can charge your Fonz in any standard 240v house socket. Either take the Powerpack out to charge indoors, or charge directly from wall-to-socket.  

We recommend recharging by 10% for greatest performance. If you’re heading out of town or storing your bike for a long period, the PowerPack charge must be stored between 60 to 80%. You should never store Fonz Powerpack at 0%.

How many hours can I ride the bike?

The riding time depends on various factors, in particular, individual riding style, route characteristics, load and outside temperature.  

We conduct testing based on city riding with the average speed of 45km/h

Another way to look at it is that the average commute in Australia is 14 kilometres, so depending on the powertrain setup, you could expect to recharge between every few days to a week. 

Do you offer finance?

Yes. Now you can turn one big payment into easy bite-size instalments. Zero interest payment plans for up to $10000 so you can own your very own electric ride form only $39 each week! Minimum deposit 10%!

To find out if you're eligible simply complete the details below for ultrafast pre-approval.

Ready to Apply?
Apply for pre-approval on an NKD Moto
Apply for pre-approval on a Fonz Scooter

What is the warranty?

Fonz offers a 24-month Major Components Warranty. You can read the Fonz Warranty here.

What are the service requirements for my FONZ?

Annually.

The first scheduled Full Service is at 6 months, then every 12 months after that.

We also recommend completing the one-month Mini Service to make sure your Fonz is running smoothly, then you'll skip the 6 month and the first scheduled service is 12 months from the Mini Service.

How much is the service?
Our capped price service schedule is $150 for a Full Service and $75 for the Mini Service. This includes consumables such as lubricants and brake fluids during the 24 month major component warranty period.

View the Service Schedule